Privacy Policy

Privacy Policy

River City Rentals is committed to creating a safe environment for you to browse and make online reservations.  Your trust and confidence is our top priority. Our privacy statement discloses the privacy practices for www.river-cityrentals.com. The website has been developed to provide our customers with information to select and book a vacation rental safely online.  This privacy notice applies solely to information collected by this web site.

What Information do we collect?
River City Rentals is the sole owner of the information collected on this site.  We only have access to collect information that you voluntarily provide to us via email or other direct contact from you.  We will use your information to respond to you regarding the reason you contacted us.  We will not rent, share, or sell your information with any third party outside of our organization, other than as necessary to fulfill your request.  To use our site, you must have cookies enabled on your browser.  Cookies allow us to collect valuable data regarding your visit to our site and use them to deliver content and services that are relevant to you. Any data that we collect from you is used strictly for internal purposes.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
ā€¢    to personalize your experience
ā€¢    to improve our website
ā€¢    to process transactions
ā€¢    to send periodic emails
ā€¢    to administer a contest, promotion, survey or other site offer

The email address you provide for processing your request may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.  We do include unsubscribe instructions at the bottom of each email.

You can do the following at any time by contacting us via the email address or phone number given on our website:
ā€¢    change/correct any data we have about you
ā€¢    ask us to delete any data we have about you
ā€¢    share any concern you have about our use of your data

Our websites may provide links to third-party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third-party sites.

We will also disclose personal information when required by law, in response to any demand by law enforcement or other appropriate government authorities, or if the personal information is pertinent in a legal proceeding or court action.

How do we protect your information?
We take all necessary precautions to make sure your information is protected.  When you submit sensitive information via the website, your information is protected both online and offline.  We use Secure Sockets Layer (SSL) software to secure the transmission of your credit card information.  We use the most up to date Security Protocols and Firewalls for online reservations.  No credit card information is stored on the webserver, except for the last four numbers. We also request that you do not send us any sensitive information via email. Credit card information should only be provided to us via the online reservation form, which encrypts your credit card information to ensure your security. Offline your information is only provided to our employees who need it to respond to your requests. 

Even with all of these precautions we cannot guarantee absolute security of any information that you disclose online, and you do so at your own risk.

Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Use Of “Cookies”
A “cookie” is a string of electronic information that your web browser uses to store information as you click from page to page on a website. Cookies do not contain your name, address, telephone number, email address, credit card number, or any other information which personally identifies you. The use of cookies is an industry-standard. Cookies are used by most major commercial websites. We use cookies to keep track of the effectiveness of our Internet site, as well as our advertising and marketing programs. You may adjust your browser to deny the acceptance of cookies; however, you may not be able to use some of the features of the website. However, you can still place orders over the telephone.
Third-party links
At our discretion, we may include or offer third-party products or services on our website.  These third-party sites have separate and independent privacy policies.  We, therefore, have no responsibility or liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By accessing any part of our website or links you have expressly agreed that neither River City Rentals, nor its affiliated or related entities, nor any respective employee, or agent, nor any person involved with the creation, production and distribution of this website is responsible or liable for any loss, damage, injury or claim due to the personal use of this website or links associated with it.  In addition, any failure of performance, error, interruption, defect, or computer virus that may arise from the use of this site will not be the responsibility of our company or our affiliates.

From time to time, we may need to make changes to our information practices or alter the functionality of our web site. Ā You are responsible for staying alert of changes in this statement.